The AuPix Video PBX enables companies who want to add video to features and functionality typically associated with voice only. This can be to an existing VoIP system or to a TDM system without the need to move to VoIP.
A range of models are available for small companies with few concurrent calls or for larger installations. A range of features are available for the PBX as follows:
IVR (Interactive Video Response) empowering the user to create bespoke video messages and routing logic based on customer demands. Users respond to video prompts using their keypad and are then routed through multiple selection layers as required by your organisation.
Hunt Groups/Ring Groups which link a group of telephones or videophones to ring in sequence or together.
Queues with audio and video prompts to reassure the caller with their position in the queue and the anticipated time to answer.
Featurephone capabilities allowing calls to be held, transferred, and forwarded around the organisation.
Video Mail including personal outgoing messages, central storage, local or remote retrieval and e-mail prompts for user collection.
MCU Conferencing (optional) for group audio and video calls of up to nine participants in switched (single view) or continuous presence (multiple view) mode.